New Delhi: One of the four “Grande Dames” of the East – Delhi’s The Imperial – has “broken every single record in its 88-year-old history of room occupancy”. The 235-key asset has risen 96% in a row occupancy (43 suites and 192 rooms) in the last six months, the longest for such a high number, Imperial senior EVP Luis Sellar told TOI. Although the management did not talk about the average room rates, the situation is similar across Delhi. According to the hotel website, daily fares at the Imperial range from Rs 25,000 to Rs 33,000 (from Rs 77,000 to Rs 7.7 lakh for suites for different categories of rooms).
“The previous best occupancy and tariffs were seen in 2008, just before the global economic recession. The custodians of our assets are mainly leisure international travelers and boards of major MNCs, of which NRIs constitute about 30%. Post Covid we saw international inbound resumes from June 2023. In the last six months we have crossed pre-pandemic levels. guest number And broke every single one of our room occupancy records,” Sayler, an experienced Austrian hotelier who has worked in several top hotels in India, joined The Imperial in May 2022, said.
The pandemic saw domestic passenger Maintaining most of the country’s travel industry, whether it’s airlines or hotels. India was no exception and during the Covid times, domestic tourists emerged as the highest paying tourists within the country as compared to the highest spenders abroad.
Now all hotels have started attracting Indian tourists, including The Imperial, for which international arrivals have been the mainstay so far. “Domestic travelers and patrons to our rooms and F&B areas are of utmost importance and priority to us. We are going to collect a lot of experiences for them. Our domestic guests are now much higher than pre-2020 levels,” said Seller, who is known for building custom customer satisfaction-oriented entities.
Seller, whose business card says, “While in India, one must see the Taj Mahal and stay at The Imperial,” has listed some of the best hotels in Germany, Japan, Singapore, China, London, California, Hawaii, the Caribbean, Managed and operated. And India.
Since he assumed power, changes have also been seen in the royal empire. “All accommodation experiences have been refined and upgraded, restaurants and bars have been revamped with brand new outdoor terraces and menu offerings, the spa has been upgraded with exclusive offerings, while a new gym, yoga sanctuary, A small boutique and executive lounge have been added. The passionate and dedicated staff members cannot be overstated who love working at this exclusive address in the heart of the capital,” he said.
Other subtle changes reminiscent of the era of Maharajas and Maharanis are the hotels, inaugurated in 1936 by Lord Willingdon on the then Queensway (now Janpath), “now blending rich heritage, exceptional service and modern amenities for today’s business Is.” and leisure travelers. The hotel houses the largest private collection of Indo-European artefacts in the world, approximately 5,500 pieces, and a dedicated team for their restoration and maintenance.
“Imperial is a true landmark and one of the grand dames of the East. Sellar said, “I am particularly delighted to return to India for the opportunity to lead this historic structure and shape the future legacy of the hotel, providing an indelible experience to our guests in India and around the world.” “
“The previous best occupancy and tariffs were seen in 2008, just before the global economic recession. The custodians of our assets are mainly leisure international travelers and boards of major MNCs, of which NRIs constitute about 30%. Post Covid we saw international inbound resumes from June 2023. In the last six months we have crossed pre-pandemic levels. guest number And broke every single one of our room occupancy records,” Sayler, an experienced Austrian hotelier who has worked in several top hotels in India, joined The Imperial in May 2022, said.
The pandemic saw domestic passenger Maintaining most of the country’s travel industry, whether it’s airlines or hotels. India was no exception and during the Covid times, domestic tourists emerged as the highest paying tourists within the country as compared to the highest spenders abroad.
Now all hotels have started attracting Indian tourists, including The Imperial, for which international arrivals have been the mainstay so far. “Domestic travelers and patrons to our rooms and F&B areas are of utmost importance and priority to us. We are going to collect a lot of experiences for them. Our domestic guests are now much higher than pre-2020 levels,” said Seller, who is known for building custom customer satisfaction-oriented entities.
Seller, whose business card says, “While in India, one must see the Taj Mahal and stay at The Imperial,” has listed some of the best hotels in Germany, Japan, Singapore, China, London, California, Hawaii, the Caribbean, Managed and operated. And India.
Since he assumed power, changes have also been seen in the royal empire. “All accommodation experiences have been refined and upgraded, restaurants and bars have been revamped with brand new outdoor terraces and menu offerings, the spa has been upgraded with exclusive offerings, while a new gym, yoga sanctuary, A small boutique and executive lounge have been added. The passionate and dedicated staff members cannot be overstated who love working at this exclusive address in the heart of the capital,” he said.
Other subtle changes reminiscent of the era of Maharajas and Maharanis are the hotels, inaugurated in 1936 by Lord Willingdon on the then Queensway (now Janpath), “now blending rich heritage, exceptional service and modern amenities for today’s business Is.” and leisure travelers. The hotel houses the largest private collection of Indo-European artefacts in the world, approximately 5,500 pieces, and a dedicated team for their restoration and maintenance.
“Imperial is a true landmark and one of the grand dames of the East. Sellar said, “I am particularly delighted to return to India for the opportunity to lead this historic structure and shape the future legacy of the hotel, providing an indelible experience to our guests in India and around the world.” “
(TagstoTranslate)Business News(T)The Imperial Louis Cellar(T)Room Occupancy(T)Occupancy(T)Guest Number(T)Domestic Travelers